Solutions Customer Support
The fantastic customer service experience
Provide quick and personalized service to delight your customers.
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More than 2,000 companies trust the magic of Octadesk
Streamline your support through conversations
Help your customers faster by chatting with them in real time on your website or via WhatsApp.
Learn more about chat management
Help all your customers 24/7/365
Our chatbots answer frequently asked questions and direct other chats to human attendants automagically.
Learn more about chatbots
Improve the efficiency of your contact channels
Centralize your data and organize your operation managing channels like email, Messenger, and phone as tickets.
Learn more about ticket management
Offer support content to your customers
Make it easier for customers to find self-service support and reduce your volume of chats and tickets creating a library of articles.
Learn more about Knowledge Base
Scale your support working as a team
Make your support more collaborative with features like simultaneous conversations, access groups, and robin round assignment.
Learn more about team resources
Track and optimize your service
Find new points of improvement in your operation by analyzing your data via dashboards and reports.
Learn more dashboards and integrations
Collect, receive and send data in real-time
Enrich your chatbots by displaying external information and integrating your Octadesk data with other systems.
Learn more about integrations



 Customer Support

Magical customer stories
Magical customer stories
Aumentamos em 100% o volume de conversas respondidas e a conversão de contatos em vendas com o Octadesk.
Viviane Delponte
Gestora Comercial na DrogaVET
Com o Octadesk, tivemos a diminuição de 85% das mensagens de cliente sem resposta em 24 horas, respostas 60% mais rápidas e não perdemos mais nenhum atendimento!
Diego Monteiro
CEO - AppNinja
Nós dobramos a taxa de geração de leads das nossas landing pages usando chatbots no lugar de formulários. Estou viciado nesses bots!
Felipe Sore
COO at Growth Machine
Tivemos um aumento de 53% de clientes atendidos por dia. O Octadesk é uma excelente ferramenta para dar um upgrade no atendimento de qualquer empresa.
Maurecy Moura
CEO AugustaCom
Triplicamos o número de clientes atendidos e as nossas vendas gerenciando nossas conversas no Octadesk. Hoje, ele é o nosso principal canal de vendas.
Fábio Gomes
Gerente de Marketing da Oximag
We've increased by 100% the volume of conversations answered and the conversion of contacts into sales.
Viviane Delponte
Commercial Manager - DrogaVET
Customer stories Read more customer stories
Spread the magic throughout your company
The surprising appearance of qualified leads

Generate more and better leads seizing every opportunity to capture and qualify them.

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The magnificent conversion of contacts into sales

Close more sales by engaging your contacts throughout your purchase process.

Learn how
Shall we put those magic tricks into practice?
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