Make your support more efficient by answering emails and other channels with powerful management resources.
Capture data from the people who contact your company to build extra sources of lead generation.
Bring more efficiency for your customer service operation by professionalizing your contact channels.
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Generate tickets via emails, forms, chats, calls, and Facebook pages.
Save time with macros and automations for ticket creation and management.
Set up and monitor the service deadlines defined by your company.
Register notes and mention other users throughout conversations and tickets.
Organize your tickets with tags, categories, priorities and other information.
Collect customer feedback to enhance your customer service every day.
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Use the time you spend answering frequent questions about sales and support more efficiently.
Learn more Connect Octadesk to other systems via API to check, send and receive data in real time.
Learn more Measure, follow up, and optimize your marketing, sales, and customer support operations.
Learn more Scale your sales and customer service teams with structured operations for your business.
Learn more Convert and qualify more leads, speed up your sales and support your customers 24 hours a day.
Learn more Organize your conversation channels to generate more revenue and help your customers more efficiently.
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