Team resources

Scale your sales and customer service teams with structured operations for your business.

More than 2,000 companies trust the magic of Octadesk

Magical benefits of team resources

Increase your sales

Grow your sales team without jeopardizing your business efficiency.

Help more customers

Expand your support team while keeping the quality of your customer service.

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The magic is in the details

Simultaneous chats

Interact with different contacts at the same time on your website and via WhatsApp.

Round Robin Chats

Distribute your conversations automatically among specific people or groups of users.

Limit of chats

Restrict the volume of simultaneous conversations distributed to each user.

Support to mentions

Ask for help by mentioning other users via internal notes on tickets and conversations.

Access levels

Limit access for specific users to conversations and tickets from their group.

Schedule restriction

Set custom access schedules for different people and teams.

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Aumentamos em 100% o volume de conversas respondidas e a conversão de contatos em vendas com o Octadesk.
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Other magical features of Octadesk

Knowledge Base

Use the time you spend answering frequent questions about sales and support more efficiently.

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Integrations

Connect Octadesk to other systems via API to check, send and receive data in real time.

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Dashboards & Reports

Measure, follow up, and optimize your marketing, sales, and customer support operations.

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Ticket Management

Make your support more efficient by answering emails and other channels with powerful management resources.

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Chatbots

Convert and qualify more leads, speed up your sales and support your customers 24 hours a day.

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Chat Management

Organize your conversation channels to generate more revenue and help your customers more efficiently.

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Shall we put those magic tricks into practice?
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