Dashboards and Reports

Measure, follow up, and optimize your marketing, sales, and customer support operations.

More than 2,000 companies trust the magic of Octadesk

Magical benefits of dashboards and reports

Adjust your operation in real time

Use the dashboards to monitor your chats and tickets live and fix potential problems in your operation.

Find new improvement points

Use the reports to analyze your retroactive data and constantly optimize all your processes.

Free Trial

 Start your 7-day free trial

 No credit card required

The magic is in the details

Exports

Export your reports to analyze them in tools like Google Sheets and Excel.

Visual aids

Visualize your results more clearly by monitoring graphs and tables.

Cross-data

Do complete analysis by cross-checking data such as users, channels and tags.

Personalization

Easily create new ticket reports according to the needs of your business.

SLA Control

Analyze your operation based on the Service Level Agreements of your company.

Level of Satisfaction

Track the satisfaction index of your conversations and tickets.

Free Trial

 Start your 7-day free trial

 No credit card required

Aumentamos em 100% o volume de conversas respondidas e a conversão de contatos em vendas com o Octadesk.
Viviane Delponte
Gestora Comercial na DrogaVET
Histórias de sucesso Veja as histórias de sucesso

Other magical features of Octadesk

Knowledge Base

Use the time you spend answering frequent questions about sales and support more efficiently.

Learn more

Integrations

Connect Octadesk to other systems via API to check, send and receive data in real time.

Learn more

Team Resources

Scale your sales and customer service teams with structured operations for your business.

Learn more

Ticket Management

Make your support more efficient by answering emails and other channels with powerful management resources.

Learn more

Chatbots

Convert and qualify more leads, speed up your sales and support your customers 24 hours a day.

Learn more

Chat Management

Organize your conversation channels to generate more revenue and help your customers more efficiently.

Learn more
Shall we put those magic tricks into practice?
Free Trial
I know you already know:

 Start your 7-day free trial

 No credit card required

© 2020 Octadesk. Developed with love, from São Paulo
to the world. Terms of use and Privacy policy