Knowledge Base

Use the time you spend answering frequent questions about sales and support more efficiently.

More than 2,000 companies trust the magic of Octadesk

Magical benefits of the Knowledge Base

Faster and more aligned sales

Streamline your sales creating articles about prices, purchasing conditions, and other frequent questions.

Your support one click away of your customer

Facilitate the customer self-service creating support articles about your products and services.

Free Trial

 Start your 7-day free trial

 No credit card required

The magic is in the details

Multimedia articles

Enrich your content by complementing your texts with images and videos.

Collaborative editing

Invite users to cocreate articles and offer more complete content.

Categorization

Make your Knowledge Base practical and intuitive by organizing your articles.

Access controls

Limit the visualization of internal articles and exclusive content for clients.

Personalization

Easily set up the name, the logo, and the colors of your Knowledge Base.

Chat integration

Streamline your support via chat by suggesting articles according to each question.

Free Trial

 Start your 7-day free trial

 No credit card required

Aumentamos em 100% o volume de conversas respondidas e a conversão de contatos em vendas com o Octadesk.
Viviane Delponte
Gestora Comercial na DrogaVET
Com o Octadesk, tivemos a diminuição de 85% das mensagens de cliente sem resposta em 24 horas, respostas 60% mais rápidas e não perdemos mais nenhum atendimento!
Diego Monteiro
CEO - AppNinja
Nós dobramos a taxa de geração de leads das nossas landing pages usando chatbots no lugar de formulários. Estou viciado nesses bots!
Felipe Sore
COO at Growth Machine
Tivemos um aumento de 53% de clientes atendidos por dia. O Octadesk é uma excelente ferramenta para dar um upgrade no atendimento de qualquer empresa.
Maurecy Moura
CEO AugustaCom
Triplicamos o número de clientes atendidos e as nossas vendas gerenciando nossas conversas no Octadesk. Hoje, ele é o nosso principal canal de vendas.
Fábio Gomes
Gerente de Marketing da Oximag
We've increased by 100% the volume of conversations answered and the conversion of contacts into sales.
Viviane Delponte
Commercial Manager - DrogaVET
Customer stories Read more customer stories

Other magical features of Octadesk

Chat Management

Organize your conversation channels to generate more revenue and help your customers more efficiently.

Learn more

Chatbots

Convert and qualify more leads, speed up your sales and support your customers 24 hours a day.

Learn more

Ticket Management

Make your support more efficient by answering emails and other channels with powerful management resources.

Learn more

Team Resources

Scale your sales and customer service teams with structured operations for your business.

Learn more

Dashboards & Reports

Measure, follow up, and optimize your marketing, sales, and customer support operations.

Learn more

Integrations

Connect Octadesk to other systems via API to check, send and receive data in real time.

Learn more
Shall we put those magic tricks into practice?
Free Trial
I know you already know:

 Start your 7-day free trial

 No credit card required

© 2020 Octadesk. Developed with love, from São Paulo
to the world. Terms of use and Privacy policy